Last updated: 9/4/2025
This Privacy Policy describes how ASKAM AI LIMITED(“we,” “our,” or “us”) collects, uses, and protects your information when you use Cashstack, our AI-powered banking platform.
ASKAM AI LIMITED is a private company limited by shares registered in Nigeria (RC Number: 7390882) on March 8, 2024, and is the data controller for your personal information.
Our contact details are:
This privacy policy applies to all information we collect through our Services from current and former Cashstack users, including you. “Services” means any products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you with a Cashstack account. When you are no longer our customer, we may continue to use your information as described in this policy.
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been aggregated and/or anonymised so that it does not identify a specific user.
When you visit our website or use the Cashstack app, we may collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website or app. We also may collect Geolocation Information. If you do not agree to our collection of this information, you may not be able to use the Services.
If you open a Cashstack account, we may collect the following information from you:
Information that identifies with reasonable specificity your location by using longitude and latitude coordinates obtained through GPS, Wi-Fi, or cell site triangulation. We collect this data for fraud and risk purposes. If you do not agree to our collection of Geolocation Information, our Services may not function properly.
The Services are not directed to children under the age of 18. If we obtain actual knowledge that we have collected personal information from a child under the age of 18, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 18.
When you visit our website or use our Services, or visit a third-party website for which we provide online services, we and certain business partners and vendors may use cookies and other tracking technologies (collectively, “Cookies”). We use Cookies to:
Certain Services may only be available through the use of Cookies, so if you choose to disable or decline Cookies, your use of certain Services may be limited or not possible.
We strive to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your Cashstack password with anyone.
If we learn of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
To process payments on Cashstack, we may need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received, and other verification metrics may be provided to users or companies when you transact with, on, or through Cashstack.
We work with vendors to enable them to accept payments from you using Cashstack. In doing so, a vendor may share information about you with us, such as your mobile phone number or Cashstack username when you attempt to pay that vendor.
Cashstack does not share your personal information with third parties for their promotional or marketing purposes. We may share your personal information with:
Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through Cashstack, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
You can review and update your personal information in your account settings at any time by logging in to your Cashstack account. You may also contact us to request access to, correction of, or deletion of your personal information.
The Services may contain links to (or allow you to link to) other third-party services or websites. We do not control the information collection of third-party services or websites that can be reached through such links. We encourage our users to be aware when they are linking to a third-party service or website and to read the privacy statements of any third-party service or website that collects personally identifiable information.
We are always improving. As the Services evolve, we may occasionally update this privacy policy. If we modify this privacy policy, we will post the revised privacy policy to the website and the Cashstack app, and we will also revise the “last updated date” stated above.
If we make material changes in the way we use personal information, we will notify you by posting an announcement on our mobile application or website or by sending you an e-mail. It is your responsibility to periodically review this privacy policy; users are bound by any changes to the privacy policy by using the Services after such changes have been first posted.
If you have questions or concerns regarding this privacy policy, or any feedback pertaining to your privacy and the Services that you would like us to consider, please email us at askamai@gmail.com.
ASKAM AI LIMITED
RC Number: 7390882
Privacy Officer
Email: askamai@gmail.com
Phone: +234 706 606 2431 / +234 803 887 8026
Address: No. 8, Ahmadu Bello Way, Opposite NIPOST, Jos, Plateau State, Nigeria